Effective as of July 10, 2026

1. General Information

1.1. These Website Terms and Conditions (hereinafter referred to as the "Terms") govern the use of the website erker.lv, its subpages, features, functionality, and all content published on it (hereinafter referred to as the "Website").

1.2. The owner and operator of the Website is:

SIA "ERKER Real Estate"
Registration No. 40203323246
Registered and office address: Ģertrūdes iela 10–3, Riga, LV-1010, Latvia
Telephone: +371 20 177 757
Email: [email protected]

hereinafter referred to as the "Company" or ERKER Real Estate.

1.3. The Company is registered in the Register of Real Estate Transaction Intermediaries maintained by the Ministry of Economics of the Republic of Latvia.

1.4. A Website user (hereinafter referred to as the "User") is any person who visits the Website, uses its features, browses real estate listings, submits contact information, or otherwise communicates with the Company through the Website.

1.5. By using the Website, the User confirms that they have read, understood, and agree to comply with these Terms. If the User does not agree with these Terms, they must discontinue using the Website.

1.6. These Terms govern the use of the Website only. By themselves, they do not constitute an agreement for the purchase, sale, lease, rental, reservation, brokerage, or any other paid real estate-related service.

2. Purpose of the Website and Nature of the Services

2.1. The purpose of the Website is to provide information about real estate available for sale, purchase, lease or rent, residential, commercial, investment and development properties, the Company's real estate brokerage and consulting services, the real estate market and matters related to real estate transactions, as well as information about the Company, its team, and opportunities for cooperation.

2.2. Through the Website, the User may search for properties, save properties to favourites, contact the Company or a specific real estate professional, request a consultation, offer a property for sale or lease, and use other features available on the Website.

2.3. Real estate brokerage services are provided only on the basis of a separate agreement or contract concluded between the Company and the client. Such agreement defines the scope of services, the Company's remuneration, the rights and obligations of the parties, the duration of the cooperation, reimbursement of expenses, and other material terms.

2.4. Completing a contact form, sending an email, making a telephone call, or requesting a consultation does not in itself create any obligation for the Company to undertake a particular transaction, does not constitute a reservation of any property, does not confirm the availability or price of a property, does not establish an exclusive business relationship, and shall not be considered as the conclusion of a purchase, lease, rental or brokerage agreement.

2.5. Before commencing any cooperation, the Company reserves the right to request additional information and documents necessary to assess the scope of the requested services, identify the client, and comply with applicable legal and regulatory requirements.

3. Real Estate Listings and Information Published on the Website

3.1. Information about real estate properties published on the Website may be obtained from property owners, sellers, lessors, landlords, developers, business partners, public registers, or other third parties.

3.2. The Company takes reasonable measures to ensure that the information published on the Website is accurate and up to date. However, property prices, availability, size, legal or technical status, and other characteristics may change or may depend on information provided by third parties.

3.3. Any real estate listing published on the Website is provided for informational purposes only, constitutes an invitation to make an offer, and does not represent a legally binding offer to conclude a transaction.

3.4. The sale price of a property, rental fee or lease payment may be changed at any time. A property may also be reserved, leased, rented, sold, or withdrawn from the market without prior notice to Website Users.

3.5. Unless expressly stated otherwise in the listing, the User is responsible for verifying, prior to entering into any transaction, whether the stated price includes value added tax (VAT), the amount of property management, utility and maintenance costs, real estate tax and other property-related expenses, the amount of any security deposit, advance payment or reservation fee, the Company's or any other service provider's remuneration, as well as any other payments and conditions applicable to the particular transaction.

3.6. Photographs, videos, floor plans, visualisations, maps and other materials published on the Website may be for illustrative purposes only. Furniture, appliances, interior items, equipment or any other objects shown in such materials shall not be deemed to form part of the subject matter of the transaction unless expressly agreed in writing in the relevant transaction documents.

3.7. The location of a property displayed on the Website map may be approximate. For privacy or security reasons, the exact property address or property boundaries may not be shown.

3.8. Before making any legally or financially significant decision, the User is responsible for reviewing the relevant documentation and independently verifying, at a minimum, ownership rights and the authority of the seller or landlord, Land Register and cadastral information, any encumbrances, mortgages, prohibitions, easements and third-party rights, the actual property area compared with the documented area, the legality of buildings and alterations, zoning regulations and permitted land use, the availability of utility infrastructure, the technical condition and energy efficiency of the building, as well as taxes, utility charges and property maintenance obligations.

3.9. Where appropriate, the User should obtain independent advice from a lawyer, notary, tax adviser, certified property valuer, construction specialist or another qualified professional before entering into a transaction.

3.10. The Company reserves the right, at any time, to correct, supplement, update or remove information published on the Website, as well as to remove any listing that is no longer current or lacks a sufficient legal or factual basis for publication.

4. Consultations, Property Valuation and Brokerage Services

4.1. Articles, market information, pricing examples and general advice published on the Website are provided for informational purposes only and shall not be considered individual legal, tax, financial, technical or investment advice.

4.2. Unless expressly stated otherwise in writing, any free property price estimate or market valuation offered through the Website represents only the Company's indicative opinion regarding the possible market value of a property.

4.3. An indicative property valuation does not constitute an appraisal prepared by a certified real estate valuer and is not intended for submission to a bank, court, public authority, insurance company or any other person requiring an official valuation report.

4.4. Information regarding which party to a transaction the Company represents, the scope of the Company's authority and the services provided shall be determined by a separate agreement or other written arrangement between the Company and the client.

4.5. The Company does not guarantee that a property will be sold, purchased, leased or rented within any particular period or at the initially expected price, as the outcome of any transaction may be affected by market conditions, decisions of the parties, financing availability, the legal and technical condition of the property, or other circumstances beyond the Company's reasonable control.

5. Customer Due Diligence and Compliance with Legal Requirements

5.1. When providing real estate brokerage services, the Company may, where required by applicable laws and regulations, be obliged to identify the client and its representative, verify the representative's authority, establish the beneficial owner of a legal entity, determine the purpose and nature of the transaction, request information regarding the origin of funds, verify sanctions and politically exposed person (PEP) status, and obtain and retain documents and information required by law.

5.2. The User or client is required to provide accurate, complete and up-to-date information and, upon the Company's reasonable request, submit all documents necessary for the provision of services and compliance with applicable legal requirements.

5.3. The Company reserves the right not to commence, to suspend, or to terminate the provision of its services if the person refuses to provide information required by applicable laws and regulations, if the submitted information cannot be properly verified, if the Company is required by law to refuse or discontinue the provision of services, or if there are reasonable grounds to suspect unlawful activity or a risk of sanctions violations.

5.4. In cases provided for by applicable laws and regulations, the Company may be prohibited from informing a person about a specific verification, report submitted to competent authorities, or the reasons for refusing to establish or continue a business relationship.

6. User Obligations and Prohibited Activities

6.1. The User agrees to use the Website solely for lawful purposes and to comply with the laws and regulations of the Republic of Latvia and the European Union, these Terms, and the rights of third parties.

6.2. The User is prohibited from providing false, misleading or fraudulent information or submitting information on behalf of another person without proper authority, using the Website for fraudulent, unlawful or misleading purposes, interfering with the operation of the Website or attempting to gain unauthorised access to the Website, its servers, databases or information belonging to other persons, uploading or transmitting malicious software, code, files or links, circumventing the Website's technical or security measures, automatically collecting, copying, indexing or systematically extracting Website content using robots, web scrapers, data extraction tools or similar technologies without the Company's prior written consent, except for indexing performed by generally accepted internet search engines, copying or commercially using the real estate database, listings, photographs or contact information, using Website content for unsolicited commercial communications, fraudulent offers or mass communications, or infringing the Company's or any third party's copyrights, trademark rights, database rights or any other intellectual property rights.

6.3. If the Company identifies a suspected violation, it reserves the right to restrict the relevant person's access to the Website, retain technical information related to the suspected violation, and refer the matter to the competent authorities where appropriate.

7. Contact Forms and Information Provided by the User

7.1. By submitting information through the Website's contact form, the User confirms that the information provided is accurate and up to date, that the User is entitled to provide such information, that no third-party rights are infringed, and that where personal data relating to a third party is submitted, there is a lawful basis for providing such data to the Company.

7.2. Any person submitting an enquiry relating to a real estate transaction must be at least 18 years of age and have full legal capacity, or act on the basis of valid authorisation.

7.3. Users should not send copies of passports, identity cards, banking documents or other sensitive documents through a standard contact form or unsecured email unless the Company has specifically requested such documents and has provided a secure method for their transmission.

7.4. The Company may contact the User using the email address or telephone number provided by the User in order to respond to the User's enquiry, provide the requested information, arrange a consultation or property viewing, clarify the contents of the enquiry, or prepare, conclude or perform a potential cooperation agreement.

7.5. Submission of a contact form does not, by itself, constitute the User's consent to receive unrelated advertising or marketing communications.

7.6. If the User has separately consented to receive commercial communications, the User may withdraw such consent at any time by using the unsubscribe option provided in the communication or by contacting the Company at [email protected].

8. Intellectual Property Rights

8.1. The Website, its design, structure, software, database, texts, logos, trademarks, photographs, videos, graphic materials, property descriptions and all other content are the property of the Company or the respective rights holders and are protected under applicable intellectual property laws.

8.2. The User is permitted to view the content of the Website and save individual information solely for personal, non-commercial use.

8.3. Without the prior written consent of the Company or the relevant rights holder, it is prohibited to republish or commercially exploit Website content, copy or systematically extract property listings, use the Company's logos or trademarks, modify, translate, distribute, sell or license Website content, remove copyright, trademark or other proprietary notices, or create the false impression of cooperation, sponsorship, endorsement or affiliation with the Company where no such relationship exists.

8.4. Linking or creating a standard hyperlink to a publicly accessible page of the Website is permitted provided that such link is not misleading, does not harm the Company's reputation, and does not create a false impression of cooperation, sponsorship or endorsement by the Company.

9. Third-Party Services and External Links

9. Third-Party Services and External Links

9.1. The Website may contain links, maps, social media elements, videos, documents, or other services provided by third parties.

9.2. Third-party websites and services are governed by their own terms of use and privacy policies. The Company does not control the operation of such websites or services and accepts no responsibility for their content, availability, or data processing practices.

9.3. The inclusion of a link on the Website does not imply that the Company guarantees, endorses, or approves any services, statements, products, or activities of the respective third party.

10. Website Operation and Security

10.1. The Company implements reasonable technical and organisational measures to ensure the proper operation and security of the Website.

10.2. The Company does not guarantee that the Website will always operate without interruption or technical errors. The operation of the Website may be temporarily restricted due to maintenance, software updates, security incidents, communication failures, or other objective circumstances.

10.3. The Company reserves the right, without prior notice, to modify the Website's design, structure and functionality, carry out technical improvements, discontinue specific Website features, or restrict access to the Website where necessary to prevent or address security incidents or suspected violations.

10.4. The User is responsible for maintaining the security of their own device, internet connection, software, and access credentials.

11. Liability

11.1. The Company shall be liable for its activities in accordance with the applicable laws of the Republic of Latvia and the terms of any agreement concluded with its clients.

11.2. The User shall not make any legally or financially significant decision solely on the basis of information published on the Website without independently verifying the relevant property documentation and the current terms of the proposed transaction.

11.3. To the fullest extent permitted by applicable law, the Company shall not be liable for any loss or damage arising from inaccurate, incomplete or outdated information provided by third parties where the Company neither knew nor could reasonably have known of such inaccuracies, the User's failure to verify property documentation or transaction terms, unlawful or negligent acts or omissions of the User or any third party, failures of external communication networks, hosting providers, mapping services, social media platforms or other third-party systems, force majeure events or other circumstances beyond the Company's reasonable control, or the use of third-party websites or services.

11.4. Nothing in these Terms shall exclude or limit the Company's liability where such exclusion or limitation is prohibited by applicable law, including liability for intentional misconduct, gross negligence, or mandatory consumer rights protected by law.

11.5. If the User discovers any inaccurate, misleading or potentially unlawful information published on the Website, the User is encouraged to notify the Company by email at [email protected].

12. Personal Data and Cookies

12.1. The processing of personal data relating to the use of the Website, contact forms, consultation requests and communications with the Company is carried out in accordance with the Privacy Policy published on the Website.

12.2. Information regarding the cookies used on the Website, their purposes, retention periods and the User's available choices is provided in the Website's Cookie Notice or Privacy Policy.

12.3. The User may manage optional cookies through the cookie management tool available on the Website. Cookies that are not technically necessary for the operation of the Website are used only in accordance with the User's preferences.

13. Complaints and Dispute Resolution

13.1. Questions, claims or complaints relating to the Website or the Company's services may be submitted by email to [email protected] or by post or in person to: Ģertrūdes iela 10–3, Riga, LV-1010, Latvia.

13.2. Any submission should include the applicant's full name or company name, contact details, a description of the issue or dispute, the requested remedy and, where possible, supporting documentation.

13.3. The Company will endeavour to resolve disputes amicably through negotiations. Written consumer complaints will be reviewed and responded to within the time limits prescribed by applicable law.

13.4. If a dispute between the consumer and the Company cannot be resolved through negotiations, the consumer is entitled to обратиться to the Consumer Rights Protection Centre of Latvia (Patērētāju tiesību aizsardzības centrs), the Consumer Dispute Resolution Commission, or another competent alternative dispute resolution body.

13.5. Nothing in these Terms limits the User's or consumer's right to refer a matter to a competent public authority or court in accordance with applicable law.

14. Amendments to the Terms

14.1. The Company reserves the right to amend these Terms if the operation of the Website, the Company's services, applicable legislation or other justified circumstances require such amendments.

14.2. The current version of these Terms will always be published on the Website together with the date on which it became effective or was last updated.

14.3. Amendments shall not apply retroactively to agreements concluded before the amendments entered into force unless otherwise provided by the relevant agreement or applicable law.

14.4. By continuing to use the Website after the amended Terms have entered into force, the User agrees to comply with the current version of these Terms.

15. Governing Law and Validity of the Terms

15.1. These Terms and the use of the Website shall be governed by the laws of the Republic of Latvia.

15.2. Any dispute that cannot be resolved through negotiations or alternative dispute resolution shall be submitted to the courts of the Republic of Latvia in accordance with the applicable rules of jurisdiction.

15.3. If the User is a consumer, nothing in these Terms shall limit any mandatory consumer protection rights or the User's right to bring proceedings before a competent court as provided by applicable law.

15.4. If any provision of these Terms is found to be invalid or unenforceable, such provision shall not affect the validity or enforceability of the remaining provisions.

15.5. These Terms may be published in several languages. In the event of any inconsistency or conflict between language versions, the Latvian version shall prevail unless otherwise required by applicable law.

16. Contact Information

For any questions regarding these Terms or the use of the Website, please contact:

SIA "ERKER Real Estate"
Registration No. 40203323246
Address: Ģertrūdes iela 10–3, Riga, LV-1010, Latvia
Telephone: +371 20 177 757
Email: [email protected]